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Philippines Remittance and Payments Market Outlook to 2024

Growth Backed by Sustained Internal Migration, Rise in Overseas Filipino Workers and Surge in BPO Sector

Region:Asia

Product Code:KR792

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Published On

May 2019

Total pages

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About the Report

The report titled "Philippines Remittance and Payments Market Outlook to 2024 – Growth Backed by Sustained Internal Migration, Rise in Overseas Filipino Workers and Surge in BPO Sector" provides a comprehensive analysis of domestic, international remittance and bill payments market in the Philippines. The report covers market size, segmentation on the basis of remittance flow corridors, remittance channel, land-based and sea-based workers, mode of remittance, major occupation group and distribution of OFWs by cash remittance sent for international remittance market. For domestic remittance market, the report covers market size, segmentation on the basis of remittance channel, type of services and major flow corridors. It also includes the bill payments market in the country covering the market size and segmentation by type of bills, mode of payments and channel of payments. The report also covers government regulations in the market, competitive landscape and company profiles for major players in the remittance and bill payments market. The report provides a detailed overview of future outlook & projections with analyst recommendations for the industry.
The report facilitates the readers with an in-depth analysis of the existing and future trends, issues and challenges prevalent in the industry and anticipated growth in the future depending upon changing industry dynamics in coming years. The report is useful for industry consultants, remittance service providers (MTOs), banks, local agents, payment platforms, pawnshops, and other stakeholders to align their market-centric strategies according to ongoing and expected trends in the future.

Industry Overview: Philippines remittance market is led by the international remittances and domestic remittances which are represented by the OFW remittance inflow, the internal migrant’s transfers. During 2013-2018, the international and domestic remittance markets have showcased a remarkable growth. The Overseas Filipino Workers (OFWs) space has been the most important source of growth in the Philippines economy. The majority of the OFWs primarily originate from the Cavite, Laguna, Batangas, Rizal, and Quezon (CALABARZON) region and the peripheral regions of Central Luzon and Metro Manila. Market growth can be attributed to factors like an increasing number of OFWs, growing infrastructure and developmental activities, rising business sectors and increasing job opportunities within the country, surging BPO sector and other related factors.

Market Segmentation

International Remittance Market

Market Potential: The Philippines international remittance market registered a majority contribution from inbound remittances from other countries in 2018. Stable progress in the diversity and coverage of global remittance networks has enabled more OFWs to remit money at a reasonable cost of services which include automated teller machines, web-based services, and reusable/reloadable cash cards.

By Countries: The US accounted for the majority of the total remittances sent to the Philippines in 2018. The Saudi Arabia was ranked as the second largest remittance source for the Philippines. UAE accounted for a major share of the remittance to the Philippines in 2018 and is one of the biggest employers of OFWs.

Competitive Landscape in the International Remittance Market: The continued expansion of remittances in the past several years has been impelled by the sustained innovation on the part of banks, money transfer companies and other financial institutions which provide remittance services to overseas Filipino workers. Majority of the money remittances received by Filipino households are routed through commercial banks. In 2018, more than 80% of the total remittances were coursed through banks, indicating Filipinos’ mounting faith on this channel instead of sending money back home by means of friends or relatives. Remittances transferred through banks have showcased inclining participation over the last five years. Banco de Oro was the largest bank in the Philippines remittance market in 2018 in terms of transaction volume coursed through banks. BDO has formed several partnerships with other money transfer companies and pawnshops in the past few years. This has significantly helped the bank to register a strong performance in the international remittance space.

Domestic Remittance and Bill Payments Market: Market Overview: The market for domestic money transfers in the Philippines is exceedingly dynamic and has been maturing since the past decade. The choice of the service provider, to a greater degree, has been dependent upon the amount of money being transferred. Bank transfers and major PSPs were mostly used in order to transfer large amounts of money.

Domestic Remittance Flow Corridors: In-country Filipinos, characterized by domestic migrants who have moved for better economic and employment opportunities and permanent residents together, accounted for a major share of the total domestic remittances. Additionally, the majority of the overall domestic remittances was funded by people/families who have also received international remittances from Filipinos in other countries. Domestic remittances were observed to be transferred in top cities amongst the provinces included Quezon City, Manila, Makati, Caloocan, Paranaque, Pasig, Mandaluyong, Taguig, Pasay, and Baguio.
Sources of Bill Payment: Convenience stores such as 7-Eleven and Ministop are the major third-party payment channels of the total bill payments in the Philippines in 2018. Owing to the greater reach and accessibility; convenience stores have dominated the bill payment landscape in the Philippines over the past many years. Bill payments through mobile and online platforms have displayed a tremendous growth over the past five years with growing mobile wallet and the number of online methods offered by banks and other local players. Conversely, informal service providers were largely used in semi-urban and rural areas.

Competitive Landscape in Domestic Remittance Market: The domestic remittance market is dominated by pawnshops and MTO due to the large unbanked or under-banked population in the Philippines. The enormous potential of domestic remittances has also engrossed international players such as Western Union into the market. Conversely, the Philippines-based service providers such as banks, regional and national pawnshops including Smart Padala, Cebuana and M Lhuillier and Palawan Pawnshops, LBC Express and others have a noteworthy presence in the domestic market and have provided stiff competition to the international players. Banco de Oro was the largest bank in the Philippines international remittance market in 2018 followed by The Bank of Philippine Islands while Metropolitan Bank was the third largest international remittance player in 2018.

Future Potential: The Philippines remittance and bill payments market has witnessed considerable growth in the past five years. A noticeable amount of FDI inflows was invested in BPO, electronics, and energy sector. With the continual growth in FDI flows in the BPO sector, more employment opportunities are expected that will lead to large scale migrations to urban cities. Rapid growth in the introduction and use mobile technologies in the country for money transfer and bill payments are also a factor for the future growth of domestic remittance and bill payments market of the Philippines.

The continued growth in internal migration is expected to sustain the growth of money transfers taking place in the Philippines. The Philippines has outshined India in terms of voice-based outsourced projects and has become the worldwide leader in the call center industry. Over the past six years, the BPO industry in the country has augmented at an average rate of 25%-30%. International remittance market in the Philippines will continue to be driven by the increasing deployment of Filipinos in other countries. Unskilled workers and laborers will uphold their status as the largest deployed fraction of overseas workers and will continue to account for the largest share of aggregate remittances.

Key Topics Covered in the Report:

An ecosystem of Philippines Remittance Market
Overview of Philippines Domestic Remittance Market
Philippines Domestic Remittance Market Size
Philippines Domestic Remittance Market Segmentation
Growth Drivers of Philippines Domestic Remittance Market
Competitive Landscape of Major Players in Philippines Domestic and International Remittance Market
Philippines Bill Payments Market Size
Philippines Bill Payments Market Segmentation
Rising Penetration of Mobile Money Transfers
Philippines Domestic Remittance and Bill Payments Market Future Outlook
Philippines International Remittance Market Overview
Philippines International Remittance Market Size
Philippines International Remittance Market Segmentation
Trends in the Philippines International Remittance Market
Philippines International Remittance Market Future Outlook
Macroeconomic Factors affecting Philippines Remittance and Bill Payments Market

Products

Key Target Audience:

Money Transfer Operators
Banks
Pawnshops
Bill Payment Companies
M-Wallets
Mobile Money Companies
Central Bank
Investors and PE Firms
Convenience Stores

Time Period Captured in the Report:

Historical Period – 2013-2018
Forecast Period – 2019-2024

Companies

Companies Covered:

International Remittance Companies:
Banco de Oro
The Bank of Philippine Islands
Metropolitan Bank
Cebuana Lhuillier
M Lhuillier
Palawan Pawnshop
Western Union
LBC
iRemit
Wells Fargo
Xoom

Domestic Remittance Companies:

Palawan Pawnshop
Cebuana Lhuillier
Smart Padala
M Lhuillier
LBC Express
BDO
BPI
Western Union

1. Executive Summary

1.1. Macro Environment in Contact with Remittance Industry Performance
1.2.Domestic Remittance Market
1.3.Domestic Bill Payment Market
1.4.International Remittance Market

2. Research Methodology

2.1. Market Definitions
2.2. Abbreviations
2.3. Market Size and Modeling

Approach – Market Sizing
Market Sizing Approach-International Remittance
Market Sizing Approach-Domestic Remittance
Market Sizing – Bill Payments Market
Variables (Dependent and Independent)
Final Conclusion

3. Philippines Remittance and Bill Payments Market Ecosystem

4. Philippines Domestic Remittance and Bill Payments Market

4.1. Overview and Current Dynamics

Overview
Remote Money Transfers and Bill Payments
Players in the Domestic Remittance Market
Role of Payment Service Providers
Working Model of Domestic Remittance Market

4.2. Philippines Domestic Remittance Market Size, 2012-2018
4.3. Philippines Domestic Remittance Market Segmentation, 2018

4.3.1. By Major Remittance Channels: Bank vs. Non-Bank, 2018
4.3.2. By Types of Services (Branch Pick-Up, Online, Door to Door, Prepaid Cards and Direct Credit to Bank Account), 2012-2018
4.3.3. By Major Flow Corridors, 2018

Migration to Calabarzon, Manila and Central Luzon
Major Reasons for Migration
Remittance Recipient Regions

4.3.4. Growth Drivers for Philippines Domestic Remittance Market

Decline in Unbanked Municipalities
DeclineIn the Number of Pawnshops
Surge in BPO Employees in the Philippines, 2012-2017
Infrastructural Development
Higher Remittance During Festival Months
Robust Growth in the Tech Industry
Rising Rate of Internal Migration

4.4. Competitive Landscape of Major Players in Philippines Domestic Remittance Market

4.4.1. Market Share of Major Players in Philippines Domestic Remittance Market, 2018

Competition Scenario

4.4.2. Strengths and Weaknesses of Major Non-Bank Domestic Remittance Players, 2018
4.4.3. Service Positioning, Strategy and Key Performance Indicators, 2018

Palawan Pawnshop, 2018
Cebuana Lhuillier, 2018
LBC Express, 2018
Western Union, 2018
M Lhuillier, 2018
Pinoy Express, 2018
Smart Padala (Pay Maya), 2018

4.5. Philippines Domestic Remittance Future Projections and Outlook, 2019E-2024E

By Domestic Remittance through Non-Banks and Banks, 2019E-2024E
By Domestic Remittance - Types of Service, 2019E-2024E

5. Philippines Bill Payment Market

5.1. Philippines Bill Payment Market Size, 2013-2018
5.2. Philippines Domestic Bill Payment Market Segmentation, 2018

5.2.1. By Channel of Payment (Non-Bank and Bank), 2018
5.2.2. By Type of Payments (Water, Electricity and Fuel Bills, Education, Insurance Premium, Communication), 2018
5.2.3. By Offline and Online Bill Payment, 2018
5.2.4. By Method of Payment (Convenience Stores, Online/Mobile Payments, Biller’s Business Offices, Remittance Companies, Banks and Others), 2012, 2014, 2016, 2017 and 2018

5.3. Philippines Bill Payment Future Outlook and Projections, 2019E-2024E

By Bill Payments through Non-Banks and Banks, 2019E-2024E
By Bill Payments - Type of Bills, 2019E-2024E
By Bill Payments - Mode of Payment, 2019E-2024E
By Bill Payments - Method of Payment, 2019E-2024E

5.4. Rising Penetration of Mobile Money Transfers

5.4.1. Introduction
5.4.2. Mobile Money Transfer

5.4.2.1. Mobile Payments

5.4.3. Mobile Money Transfer Platforms

Smart Money, 2018
Globe Telecom, 2018
Benefits of Mobile Money Transfer

5.4.4. Near Field Communication (NFC)
5.4.5. Mobile POS
5.4.6. Barriers to Entry and Relative Comparison of Bank and Non-Bank Remittance Players (security and compliance issues)

5.5. Analyst Recommendations, 2018

Recommendations for Banks

6. Philippines International Remittance Market

6.1. Global and Philippines International Remittance Industry Introduction

Overview – Global and Philippines Remittance Flows
Remittance Inflowand Philippines Economy
Demand For Money Transfer
Players in International Remittance Market

6.2. Remittance Working Model
6.3. Products and Services in Bank and Non-Bank Channels

Overview
Special Banking Products and Services for OFWs
Remittance Products from Thrift or Savings Banks
Unbanked Recipients
Interlink Between Banks and Money Transfer Companies

6.4. Philippines International Remittance Market Size, 2013-2018
6.5. Philippines International Remittance Market Segmentation, 2013-2018

6.5.1. Major Flow Corridors (US, UAE, Saudi Arabia and UK), 2013-2018
6.5.2. By Major Remittance Channel (Banks and Non-Banks), 2013-2018
6.5.3. By Payout Mode (Cash, Non-Cash/Electronic Transfer and Door to Door Delivery), 2018
6.5.4. By Land-Based and Sea-Based OFWs, 2013-2018
6.5.5. Average Remittance Transaction per OFW on the Basis of Place of Work, 2013 - 2017
6.5.6. Average Remittance Transaction per OFW on the Basis of Major Occupation Group, 2014 - 2017
6.5.7. Average Remittance Transaction per OFW on the Basis of Mode of Remittance, 2013 - 2017

Agencies/ Local Offices, Banks, Door to Door, Friends/Co-Workers and others

6.5.8. Distribution of OFWs by Cash Remittance Sent, 2013 – 2017

6.6. Trends in Philippines International Remittance Market

Seasonal Remittance Patterns
Digital Trends in International Remittance
Rate of Unbanked Population
Adaptation of Latest Technologies

6.7. Competitive Landscape of Major Players in Philippines International Remittance

6.7.1. Market Share of Major Banks and Non-Bank Channels, 2018
6.7.2. Strengths and Weaknesses of Banks and Major Non-Bank International Remittance Players, 2018

6.8. Service Positioning, Pricing Strategy and Key Performance Indicators

6.8.1. Banco De Oro (BDO), 2018
6.8.2. The Bank Of The Philippine Islands (BPI), 2018
6.8.3. Philippine National Bank (PNB), 2018
6.8.4. Western Union, 2018
6.8.5. Metropolitan Bank
6.8.6. MoneyGram, 2018
6.8.7. iRemit, 2018
6.8.8. Wells Fargo, 2018
6.8.9. Xoom, 2018

6.9. Philippines International Remittance Market Future Outlook and Projections, 2019E-2024E

By Banks and Non-Banks
By Land-Based and Sea-Based OFWs, 2019E-2024E
By Remittance Source Regions

6.9.1. Upcoming Technological Changes

6.10. Cause and Effect Relationship in Philippines International Remittance Market
6.11. Remittance Cost and Regulatory Changes (Domestic and International Remittance)

Transaction Fees
Decreasing Remittance Costs
Regulations on Cost of Remittance
Regulatory Acts and Laws
No tax reform for OFW Remittances

7. Macro-Economic Factors Affecting Philippines Remittance Market

7.1. Number of Financial Institutions in Philippines, 2013-2024E
7.2. Number of Households in Philippines, 2013-2024E
7.3. Household Income in Philippines, 2013-2024E
7.4. Number of ATMs in Philippines, 2013-2024E

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