Discover Your
Dealer's
10+ Years Expertise || Trusted by fortune 500 || Global network
We help you monitor dealer stocking patterns to prevent overstocking or shortages, ensuring optimal supply chain flow.
We help you pinpoint specific product or market challenges that destabilize sales and offer data-driven solutions for consistency.
We help you uncover the financial hurdles dealers face, enabling you to create flexible credit support programs.
We help you identify exact skill gaps in your dealer network, enabling targeted and effective training initiatives.
We help you assess how your campaigns are perceived, empowering you to design co-branded promotions that truly work for your dealers.
We help you map out barriers in specific regions and strategize dealer-specific solutions for growth in untapped markets.
We help you discover usability pain points in your tools, allowing you to simplify technology and increase dealer adoption rates.
We help you understand which laws and policies are causing bottlenecks and guide you in providing compliance support.
We help you bridge the disconnect between your brand and dealers by identifying communication gaps and creating clear information channels.
We help you monitor dealer stocking patterns to prevent overstocking or shortages, ensuring optimal supply chain flow.
We help you pinpoint specific product or market challenges that destabilize sales and offer data-driven solutions for consistency.
We help you uncover the financial hurdles dealers face, enabling you to create flexible credit support programs.
We help you identify exact skill gaps in your dealer network, enabling targeted and effective training initiatives.
We help you assess how your campaigns are perceived, empowering you to design co-branded promotions that truly work for your dealers.
We help you map out barriers in specific regions and strategize dealer-specific solutions for growth in untapped markets.
We help you discover usability pain points in your tools, allowing you to simplify technology and increase dealer adoption rates.
We help you understand which laws and policies are causing bottlenecks and guide you in providing compliance support.
We help you bridge the disconnect between your brand and dealers by identifying communication gaps and creating clear information channels.
Discover how we tackle challenges impacting dealer performance and strengthen your brand's reputation.
1 / 7
Engage with clients to understand their unique challenges, business context, and goals. Collect initial data on the dealership's performance and objectives.
Customize the survey design to tackle specific dealer issues and align with broader business strategies.
2 / 7
After initial consultations, create tailored surveys concentrating on identified concerns like sales drops, communication obstacles, marketing shortcomings, and inventory issues.
Guarantee that each survey is pertinent and focused to gather insightful data that facilitates significant improvements.
3 / 7
Deploy customized surveys through various methods such as online, in-person, and phone to maximize responses and cover all dealer interactions comprehensively.
Gather strong, actionable data for an in-depth analysis of dealer operations, customer satisfaction, and internal processes.
4 / 7
Use advanced analytics tools to analyze survey data, highlighting trends, discrepancies, and opportunities. This involves generating detailed reports and presentations that clearly summarize the findings.
Convert raw data into actionable insights tailored to tackle the specific challenges of dealerships.
5 / 7
Create tailored strategies for dealerships to enhance sales, communication, marketing, and inventory systems.
Offer practical, data-driven solutions to improve efficiency, satisfaction, and sales.
6 / 7
Support dealerships in adopting recommended changes by providing training, resources, and ongoing support, focusing on seamless integration of new practices and technologies.
Aid dealerships in managing change and effectively incorporating new strategies into their operations.
7 / 7
In this crucial phase, Support dealerships in adopting recommended changes by providing training, resources, and ongoing support, focusing on seamless integration of new practices and technologies.
Utilize deep industry knowledge and bespoke insights to create strategic interventions for long-term success in a dynamic market environment.
We provide simple insights to help you meet your dealers' needs and expectations. Book a FREE consultation call Today
Implemented a streamlined communication framework to ensure clarity and alignment between suppliers and dealers.
"Ken Research's communication strategy overhaul has significantly improved our dealer interactions, resulting in a 13% increase in dealer satisfaction."
~Client Relations Manager
Introduced advanced forecasting tools to optimize inventory levels and reduce both overstocking and stockouts.
"Thanks to the improvements, we've reduced overstocking and stockouts, leading to an 18% increase in inventory turnover. Additionally, we’ve lowered holding costs and significantly reduced inventory wastage."
~Inventory Manager
We develop clear and consistent pricing structures and discount mechanisms to resolve pricing disputes.
"Ken has helped us achieve more consistent profit margins for our dealers and has significantly reduced pricing disputes and confusion."
~Sales Director
Designed and delivered personalized training sessions to equip dealers with the knowledge to effectively sell new products.
"Enhanced product presentations have significantly improved customer experiences, and our dealers are now more knowledgeable and confident in their sales pitches."
~Marketing Manager
Created a streamlined after-sales service process to quickly address dealer concerns and improve support quality.
"With better service experiences with Ken, we've seen higher customer retention and increased dealer satisfaction with our after-sales support."
~After-Sales Manager
Collaborated with suppliers to enhance stock availability and reduce shortages experienced by dealers.
"Thanks to the improvements, we’ve seen a boost in dealer confidence and loyalty, alongside fewer customer complaints about product availability."
~Customer Relations Manager
Our Competitive Edge
10x smarter, faster, and more effective solutions.
Comprehensive assessment of current dealer requirements to identify precise operational and strategic gaps.
Access to a validated dataset representing a vast network of customers and businesses.
Direct engagement through structured in-person interactions to capture contextual insights.
Structured analysis to map, prioritize, and align dealer expectations with business strategies.
Surveys designed with subject matter expertise, focusing on industry-specific metrics and dealer pain points.
Data collection enabled in multiple languages to ensure clarity and accuracy across diverse dealer networks.
Identification and quantification of discrepancies between dealer expectations and actual service delivery.
Comparative performance analysis against industry standards to evaluate competitive positioning.
Integrated feedback collection across digital, telephonic, and in-person channels for comprehensive coverage.
In-depth examination of dealer relationships across all stages, from onboarding to retention.
Comprehensive assessment of current dealer requirements to identify precise operational and strategic gaps.
Surveys designed with subject matter expertise, focusing on industry-specific metrics and dealer pain points.
Comparative performance analysis against industry standards to evaluate competitive positioning.
Access to a validated dataset representing a vast network of customers and businesses.
Data collection enabled in multiple languages to ensure clarity and accuracy across diverse dealer networks.
Integrated feedback collection across digital, telephonic, and in-person channels for comprehensive coverage.
Direct engagement through structured in-person interactions to capture contextual insights.
Identification and quantification of discrepancies between dealer expectations and actual service delivery.
In-depth examination of dealer relationships across all stages, from onboarding to retention.
Structured analysis to map, prioritize, and align dealer expectations with business strategies.
A comprehensive view of dealers feedback, performance and Identify patterns for continuous improvement with our interactive dashboard.
Technology & Software
How satisfied are you with the technical support provided?
How effective do you find the marketing resources?
What challenges do you face in using our products?
Rank the following features in terms of importance for your business:
Are you likely to recommend our products to other resellers?
Automotive
How satisfied are you with the delivery timelines of our products?
How would you rate the quality of automotive parts supplied?
Are the pricing terms competitive within the industry?
Rank the following improvements for the order and supply chain process:
Do you believe the training materials for new products are effective?
Healthcare
How well do our products meet the compliance standards of your industry?
How satisfied are you with the clinical training provided?
Are the product specifications tailored adequately to healthcare needs?
Rank the following challenges in promoting our products:
Do you feel our customer service responsiveness meets your expectations?
Retail
How satisfied are you with our return policy?
How effective are the merchandising support and materials provided?
Is our pricing strategy competitive compared to the market?
Rank the following aspects of our products in order of importance to your business:
Do you find our sales support helpful?
Finance
How satisfied are you with the security features of our financial products?
How clear and useful are the financial reports provided?
How compliant are our financial products with regulations?
Rank the following aspects of our financial services in terms of priority for your business:
Do our partner communications meet your expectations?
Education
How satisfied are you with our training and support for educational tools?
How relevant are our educational products to your current curriculum needs?
What are the most significant barriers to implementing our products in your institution?
Rank the following aspects of our educational products based on their importance to your institution:
Are the pricing and licensing terms for our products competitive?
Construction
How would you rate the quality and reliability of our construction materials?
How effective is the technical support for product installation?
Are the delivery schedules aligned with your project timelines?
Rank the following factors in terms of importance for your construction projects:
Do you find our pricing competitive for your projects?
Telecommunications
How do our products compare in terms of innovation in the telecommunications industry?
How satisfied are you with the network reliability of our products?
Are our training resources adequate for your technical team?
Rank the following challenges faced during product implementation:
Would you recommend our partner support hotline to others in the industry?
Hospitality
How well do our products meet the quality expectations of your customers?
How effective are our marketing and promotional materials?
Are our pricing structures suitable for your market segment?
Rank the following areas where our products can improve for your business:
Are your specific industry needs being met by our products?
Become a part of our exclusive network and contribute valuable insights that shape
industry strategies and performance benchmarks.
“The survey highlighted that 78% of dealers needed better training support. Acting on this insight boosted our collaboration efforts significantly.”
Operations Head
“This survey insights and data gave us real-time feedback from 90% of our network. Implementing suggestions improved dealer trust and loyalty across regions.”
National Distribution Lead
“The Dealer Voice Survey transformed how we understand our network’s challenges. Insights revealed that 85% of our dealers valued timely communication, helping us streamline our processes.”
Regional Sales Manager
“With a 92% response rate, this survey provided actionable feedback that enhanced our dealer satisfaction scores by 30%. It's a game-changer for relationship management.”
Business Development Manager
“The survey highlighted that 78% of dealers needed better training support. Acting on this insight boosted our collaboration efforts significantly.”
Operations Head
“This survey insights and data gave us real-time feedback from 90% of our network. Implementing suggestions improved dealer trust and loyalty across regions.”
National Distribution Lead
“The Dealer Voice Survey transformed how we understand our network’s challenges. Insights revealed that 85% of our dealers valued timely communication, helping us streamline our processes.”
Regional Sales Manager
“With a 92% response rate, this survey provided actionable feedback that enhanced our dealer satisfaction scores by 30%. It's a game-changer for relationship management.”
Business Development Manager
Do you need some help with something or do you have questions on some features? Contact Us
The Dealer Voice Survey is a specialized tool designed to uncover the unique challenges and needs of your dealer network. It provides actionable insights to enhance dealer satisfaction and improve business performance.
The Dealer Voice Survey is crucial for understanding dealer needs, improving communication, and enhancing overall dealer satisfaction. It helps in addressing common challenges such as inventory mismanagement, pricing disagreements, and lack of product training.
Absolutely. We specialize in tailoring the survey questions, format, and analysis based on your industry, company objectives, and the unique dynamics of your dealer network.
We employ targeted outreach strategies, provide convenient response options, and use incentive programs to increase participation rates. Additionally, statistical adjustments are applied to account for any non-response bias.
We use advanced sampling techniques, targeting criteria, and your provided dealership data to ensure the survey reaches the most relevant and impactful respondents in your network.
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