Region:Asia
Author(s):Nishtha Noonwal
Product Code:KR1067
The report titled “Australia Pharmacy Retail Market Outlook to 2025- Led by Growth in Increasing Number of Customer Footfall and Organic Expansion of Pharmacies" provides a comprehensive analysis of Pharmacy Retail Services in Australia. The report covers various aspects including market size (Total Revenue and Number of Pharmacy Stores), Market Segmentations, Healthcare Landscape, Health Insurance, Trends & Developments, Pharmacies Geographical Landscape, Issues and Challenges, Government Regulations, COVID Impact, Online Pharmacy Market, Pharmacy Information System Software Landscape in Australia and Competition Landscape of Major Players.
The Australian pharmacy retail market report concludes with projections for the future of the industry including forecasted revenue by 2025, market segmentation, and analysts’ take on the future.
The pharmacy Retail Market in Australia has witnessed a moderate rise over the review period 2015-20. Growth in the Number of Pharmacists, Proportion of Ageing Population Proportion, Increasing Number of Healthcare Problems, per capita healthcare expenditure, a number of insured patients, the PBS Scheme, etc. have augmented the growth in the Australian Pharmacy Retail Market. New South Wales, Victoria and Queensland are the regions with a maximum number of customer footfall and average basket size. The growth in the market was further supported by Pharmacies expansion in terms of the Number of Stores, services and home deliveries of medications to the patients in the country.
COVID-19 Pandemic on the other hand impacted the customer footfall and average basket size of customers for the initial few months of the pandemic. However, as the restrictions were reduced the situation also got back to normal.
By Market Structure: In terms of the Number of Pharmacy Stores and Revenue, Pharmacy Chains captured the majority of the share in 2020. Pharmacy chains provide multiple value-added services along with Click and Collect and Home Delivery option. Independent Stores on the other hand focuses on providing Patented and Generic Drugs as it is preferred by Australians largely for such categories.
By Type of Pharmacy: Community Pharmacy dominates the market in terms of Number of Stores, followed by discount pharmacies in the country in 2020. Prescribed, OTC, and Non-Pharma Products were the major categories being demanded at Community Pharmacies.
By Type of Products: Prescribed Drugs dominate the market in Australia in 2020, followed by Over Counter medicines. High growth was recorded in the OTC segment as a result of the COVID-19 Pandemic wherein major medicines were taken for Analgesics, Cough & Cold Digestive Care, etc.
By Therapeutic Area: Cardiovascular dominated the market in terms of revenue in the country as Australian adults aged 18 years and over had 1 or more conditions related to the heart or vascular disease in 2020. Anti Infectives, Central Nervous System, Vitamins Minerals & Nutrients, and Pain/Analgesics follow it.
By Drug Type: Generic Drugs dominated the market in terms of revenue largely due to their affordability and availability to the customers in their nearby stores. Patented drugs on the other hand were largely taken by the Patients with severe diseases taking medicine through Prescriptions.
Type of Regions: New South Wales and Victoria accounted for more than 50% share in terms of revenue and Number of Stores in 2020. The region dominated as a result of a major number of locations in these regions, a higher number of Pharmacists, and also because of the High population in the region.
The competition in the Pharmacy Retail Market in Australia is moderately concentrated with the presence of more than 2-3 Major community Pharmacies in 2020. Major Pharmacies in Australia include Chemist Warehouse, Priceline Pharmacy, TerryWhite Chemmart, Amcal, Discount Drug Store, Healthsave Pharmacy, Advantage Pharmacy, Guardian, Direct Chemist Outlet, and few others. Players in the industry compete on the basis of parameters such as Number of Customers in a day, Average Basket Size, Number of Products Offered, Type of Services, Geographical Locations, Number of Stores, Online Presence, Home Delivery, Value Added Services, etc.
Online Pharmacy Market in Australia is growing over the years. The market witnessed a comparatively higher surge in terms of Revenue in 2020 as more individuals shopped online rather than visiting an offline store. Online Pharmacy Revenue is anticipated to grow with a CAGR of around 4% during the forecast period 2020-2025.
Australian Pharmacy Retail Market in terms of Total Revenue is expected to grow at a CAGR of 5.1% over the period 2020 to 2025. The market in future is anticipated to grow as a result of growth in the number of Pharmacy Stores, growth in customer footfall, Proportion of elderly population and awareness of services among different customer cohorts. In addition to that Growth in Healthcare Expenditure along with multiple strategies implemented by Pharmacies such as the opening of the store 24/7 will complement the Revenue Growth in the industry. Market in terms of Number of Pharmacy Stores and Revenue will witness a single-digit growth rate in future.
By Market Structure (Number of Pharmacy Outlets & Revenue in AUD Mn.)
Organized
Unorganized
By Product Sales (Revenue in AUD Mn)
By Type of Pharmacies (Number of Pharmacy Outlets)
By Drug Type (Revenue in AUD Mn)
By Region
By Therapeutic Areas
Australia Pharmacy Market Companies Covered
Pharmacy Information System (PIS) Software Companies
2.1 Healthcare System Australia
2.2 Health Statistics Australia
4.1 Telemedicine & E-Prescription Landscape
4.2 Ecosystem of Telemedicine Players in Australia by Specialization
4.3 Cross Comparison (Business Model, Services Offered, Partnerships & Other KPIs)
4.4 Health Insurance for Telemedicine Services
5.1 Industry Cycle of Australia Pharmacy Retail Market
5.2 Ecosystem of All Major Entities (Manufacturers, Distributors, Pharmacy Players, PIS
Companies, Telemedicine Companies)
5.3 Timeline of Major Players in Australia Pharmacy Retail Market
5.4 Market Structure & Value Chain Analysis in Australia Pharmacy Retail Market
5.5 Delivery Model of Pharmacies in Australia
5.6 Wholesalers & Distributors Landscape in Australia Pharmacy Retail Market
6.1 Australia Pharmacy Retail Market Size, By Revenue & Number of Stores, 2015-2020
6.2 Market Segmentations: By Market Structure (Pharmacy Chains & Independent Stores), 2020
6.3 By Type of Pharmacies (Community, Discount and Hospital Pharmacies), 2020
6.4 By Product Categories (Prescribed Drugs, Over-The-Counter, Non Pharmaceutical Products &
Medical Equipment), 2019 and 2020
6.5 Further Segment by Market Structure, 2019 and 2020
6.6 By Therapeutic Areas (Cardiovascular, Anti-Infective, Gastrointestinal, Vitamins / Minerals
/ Nutrients, Anti-Biotic, Central Nervous System, Respiratory, Pain /Analgesics, and Others),
2019
6.7 By Drugs (Patented & Generics), 2019 and 2020
6.8 By Region (NSW, VIC, QLD, SA, WA, TAS, ACT and NT), 2020
6.9 Geographical Presence of Players by Number of Stores in Major Regions
7.1 Government Regulations in Australia Pharmacy Retail Market
7.2 Pharmaceutical Benefits Scheme (PBS) and PBS Listing & Pricing Process
7.3 SWOT Analysis in Australia Pharmacy Retail Market
7.4 Trends & Developments in Australia Pharmacy Retail Market
7.5 Issues & Challenges in Australia Pharmacy Retail Market
7.6 Porter’s Five Forces Analysis of Australia Pharmacy Retail Industry
8.1 Competition Scenario of Major Players and Market Share by Number of Pharmacy Stores in
Australia, 2020
8.2 Market Share of Major Players by Revenue, 2020
8.3 Strength and Weakness of the Major Players Operating in Australia Pharmacy Retail Market
8.4 Business Landscape of Major Pharmacy Players– Employees, Establishment Year, Headquarters,
Number of Sores, Location wise Presence, Product Offering and Management
8.5 Operating Landscape of Major Pharmacy Players: Online Presence, Services Offered, Home
Delivery & Charges, Yearly Unique Visitors, Bounce Rate (%), Pages per Visit, Revenue 2020
8.6 Heat Map of Service Offering by Major Pharmacy Chains- Home Delivery, Online Consultation,
Online Store, Membership, Medical Health check-ups, In Store Medical Consultation
8.7 Pharmacy Satisfaction Ratings: Overall Satisfaction, Service & Advice Provided,
Prescription Availability & Speed, Range of Products, Value for Money, Availability of
Pharmacist
8.8 Company Profile of Major Players – Chemist Warehouse, Priceline Pharmacy, TerryWhite
Chemmart Pharmacy, Amcal, Discount Drug Store, Guardian, Healthsave, Blooms the Chemist,
Pharmacy4less, National Pharmacies
8.9 Case Study: Pharmacy Banner Groups in Australia
9.1 COVID Impact on Pharmacy Retail Industry in Australia
9.2 Australia Pharmacy Retail Market Future Outlook (Revenue, Number of Stores), 2020-2025F
9.3 Future Trends in Australia Pharmacy Retail Market
9.4 Future Segmentation: Market Structure (Pharmacy Chains and Independent Stores) by Number of
Stores and Revenue & By Sales, 2025F
9.5 Further Segmentation of Pharmacy Chains and Independent Stores by Sales in terms of
Revenue, 2020P & 2025F
9.6 By Product Type (Patented & Generics) and By Region (NSW, VIC, QLD, SA, WA, TAS, ACT and
NT), 2025F
10.1 Evolution of Online Pharmacies
10.2 Australia Online Pharmacy Market Size and Segmentation, 2018-2025F
10.3 Government Regulations for Online Pharmacies
10.4 Growth Drivers, Trends and Issues & Challenges
10.5 Future Trends in Online Pharmacy Industry
10.6 Business Model for Online Pharmacies Australia
10.7 Cross Comparison of Online Pharmacy Companies in Australia: Year of Establishment, Number
of Stores/ Warehouses, Business Model, No. of Products, Employees, Partnered Delivery
Companies, Location wise Presence, Mobile App, Revenue, Delivery Fee, Delivery Period,
Cancellation Rate (%), Click and Collect Service, Refund Policy, Restricted Items
11.1 Pain Points and Solutions in PIS Softwares in Australia
11.2 Pharmacy Information System Requirements by Type of Pharmacies
11.3 Pharmacy Information System Landscape
11.4 Heat Map of Pharmacy Software Companies
11.5 Cross Comparison of Major Players: Product Portfolio, Software, Major Clients, Number of
Clients, Advantage/USP, Customized/Standard, Revenue, Type of Technologies, Major Functions,
Features
11.6 Company Profile: FRED IT, Minfos, Mountain top Solutions and Simple Retail
12.1 Business Strategies to be adopted by Pharmacies
12.2 Contraceptives and Marketing Strategies
12.3 Technological and Organizational Changes for Growth
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