Region:Middle East
Author(s):Chirag Gupta
Product Code:KR1344
The report provides a comprehensive analysis of the potential of debt collection market in UAE. The report covers an overview and genesis of the industry, market size in number of cases settled and debt collected.
Its market segmentation includes Segment, type of firm, age of firm, geographical presence and Sub-segmentation of insurance segment & financing segment; growth enablers and drivers, challenges and bottlenecks, trends; regulatory framework; industry analysis, competitive landscape including competition scenario, and market shares of major players on the basis of debt collected and cases settled. The report concludes with future market projections of each segmentation and analyst recommendations.
According to Ken Research estimates, UAE Debt Collection Market – which grew at a CAGR of 11.6% in the period of 2017-2022 – is expected to grow at a CAGR of 12.8% in the forecasted period of 2022-2027, owing to increasing emphasis on NLP techniques and changing IT policies and documentation.
By Segment: Non-Finance segment accounted for more than one third percentage of the debt collected and more than half of the cases solved. This segment has low ticket size. Hence, they have major share in total number of cases settled. Majorly cases related to telecom, real estate, manufacturing sector are outsourced for debt collection. Telecom players like Etisalat, Emirates Integrated Technology Company are the biggest clients of debt collection companies in the non-finance segment.
By Geographical Presence: Most of the debt collection agencies and law firms have their presence in Abu Dhabi and Dubai. This happens due to ease of legal structure in these emirates as compared to the others as they have their own local judicial systems and do not follow the federal judicial systems present in emirates like Sharjah, Ajman etc.
Tahseel, First Solution Management Service are the market leaders in UAE Debt Collection Market; the market is highly fragmented consisting of many players. Within the debt collection agencies, there are multiple players with similar share of the market leading to intense competition among these agencies in terms of meeting their targets and collecting debts in order to perform better than the other.
Rise in digital collection techniques and increasing use of AI and ML for recovery predictions are expected to contribute to the market growth over the forecast period.
Increasing use of technology in the industry like NLP techniques, speed dialers, robotic collections, automated dashboarding and reports etc. is expected to drive the market in the future. Also, the increasing tendency of companies to focus on maintaining proper documentation and meeting regulatory compliance will further lead to growth. The growth is expected is to settle down in the future leading to consolidation of market.
By Segment |
Non-Finance Finance Insurance |
By Type of Firm |
Debt Collection Agency Law Firm |
By Age of Firm |
0 to 10 yrs 10 to 20 yrs 20 to 30 yrs |
By Geographical Presence |
Abu Dhabi Dubai Fujairah Sharjah Ajman Umm Al-Quwain Ras Al-Khaimah |
Sub-segmentation of insurance segment & financing segment |
|
Sub-segmentation of insurance segment |
Motor & Transportation Property/Fire Liability & Others |
Sub-segmentation of financing segment |
Real State Personal Financial institution Services Manufacturing Trade Others |
Supply Side Companies
Debt Collection Companies
Law firms/Debt Collection
Regulatory Bodies and Judiciary
Demand Side Companies
Insurance Companies
Financing companies
Non-Finance companies
1.1. Executive Summary – UAE Debt Collection Market
2.1. Economic and Demographic Overview of UAE
2.2. Overview of Insurance Sector in UAE
2.3. Overview of Financing Sector in UAE
4. UAE Debt Collection Market Overview
4.1. Ecosystem of UAE Debt Collection Market – Demand Side
4.2. Ecosystem of UAE Debt Collection Market – Supply Side
4.3. Introduction to UAE Debt Collection Market
4.4. Value Chain Analysis – Amicable Settlement
4.5. Value Chain Analysis – Litigation Settlement
4.6. Value Chain Analysis – Value Chain
4.7. Value Chain Analysis – Operational Parameters
4.8. Typical Organizational Chart of a Debt Collection Company in UAE
6.1. UAE Debt Collection Market Segmentation by Segment, 2022
6.2. UAE Debt Collection Market Segmentation by Type of Firm, 2022
6.3. UAE Debt Collection Market Segmentation by Age of Firm, 2022
6.4. UAE Debt Collection Market Segmentation by Geographical Presence, 2022
6.5. Sub-Segmentation of Insurance and Financing Segment in UAE Debt Collection Market,
2022
7.1. SWOT Analysis
7.2. Trends and Developments in UAE Debt Collection Market
7.3. Digital Trends shaping the UAE Debt Collection Market
7.4. Growth Drivers of UAE Debt Collection Market
7.5. Issues and Challenges in UAE Debt Collection Market
7.6. Challenges for New Entrants in UAE Debt Collection Market
7.7. Certifications obtained in UAE Debt Collection Market
7.8. Regulatory Landscape
7.9. Court System in UAE – Overview
8.1. Market Shares of Major Debt Collection Companies in UAE on the basis of Debt
Collected
8.2. Competitive Analysis based on Segment-Wise Market Shares
8.3. Competitive Analysis based on Fundamental
8.4. Competitive Analysis based on Service Offering and Geographical Presence
8.5. Competitive Analysis based on Clientele (Segment-wise Clientele)
8.6. Competitive Analysis based on Operating Model
9.1. Competition Overview of Germany Hyperscale Data Centre Market
9.2. Gartner Magic Quadrant
9.3. Cross Comparison of Top Players
9.4. Strength & Weakness of Top Players
10.1. Market Size of Debt Collection Industry in UAE on the basis of Debt Collected and
Cases Settled
10.2. UAE Debt Collection Market Segmentation by Segment, 2027
10.3. UAE Debt Collection Market Segmentation by Type of Firm, 2027
Exhaustive research has been done to identify the list of major players which have a presence in UAE debt collection market.
Analysts have conducted desk-based research as well as primary research to understand the value chain, business model, industry trends and collate statistics on industry level information such as purpose of taking payment, company stage, type of booking mode and other areas to create initial level hypothesis. Company level info has also been explored by referring to press release, annual report, financial statement and other documents to understand basic information around the major players.
Market Size and CAGR ascertained via primary throughout the study period, interviews with C level executives, Directors and VP, Business Development head to understand value chain, insights and trends of UAE debt collection market and growth drivers and challenges faced by players.
UAE Debt Collection market has been growing at a CAGR of 11.6% between 2017-22.
Pandemic induced trend, increasing emphasis on NLP techniques & changing IT policies are driving the UAE Debt Collection market.
Tahseel, Bilkish, Derby Group of Companies are some of the key players in UAE Debt Collection market.
Rise in digital connections and increasing use of AI and ML for recovery are expected to contribute to market growth.
UAE Debt Collection is expected to grow at a CAGR of 12.8% between 2022-2027.
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