Region:Central and South America
Author(s):Dhruv Sharma
Product Code:KR878
The report titled "Chile Facility Management Market Outlook to 2023 - By Soft Services (Housekeeping, Security, Landscaping and Others); By Hard Services (Electromechanical Services, Operations and Maintenance Services, Fire Safety and Security Systems); By Integrated Services; and By End User Sectors (Industrial and Public Infrastructure, Retail and Commercial, Hospitality and Residential)" provides a comprehensive analysis on facility management services industry of Chile. The report covers various aspects including introduction on Chile facility management market, market size on the basis of revenue, market segmentations by soft and hard services; by type of soft services (housekeeping, landscape access, security and others); by type of hard services (HVAC, electro-mechanical services, operational and maintenance and fire safety and security system), by type of services (single services, bundled services & integrated services); by end user sectors (industrial and public infrastructure, retail and commercial, hospitality, residential and others); and by personnel (outsourced personnel and in-house personnel); vendor selection process, trends and developments, issues and challenges, SWOT analysis, regulatory framework and competitive landscape including market share on the basis of revenue. The report concludes with market projections for the segments described above and analyst recommendations highlighting the major opportunities and cautions for the Chile facility management market.
Chile facility management market: was observed in its growing stage. The market in terms of revenue has increased at a positive double digit CAGR during the review period of 5 years from 2013 to 2018. This growth was supported by increasing investor activities, cost control measures, greater demand from many end user sectors, adoption of sustainable practices and technological advances, along with the rising demand for commercial and industrial sector in the country, wherein market players catered to the needs of the clients for both hard services and soft services. Growth of the construction industry, owing to the government’s plan with respect to the development of transport infrastructure, energy and utilities coupled with affordable housing and investments in sea ports, railway lines, and special economic zones has triggered the demand for facility management services in the country. Integrated services segment is the largest contributor to the industry in terms of the revenues during the year 2018.
By Soft Services (Housekeeping, Security, Landscaping and Others): Cleaning services dominated in terms of revenue during the year 2018 followed by security services. Growth in residential, commercial and retail spaces had spiked the demand for cleaning services in the country.
By Hard Services (Electromechanical Services, Operations and Maintenance Services, Fire Safety and Security Systems): Electromechanical services segment dominated in terms of revenue during the year 2018. These services include vertical transport system, electrical power system, UPS system, lighting systems, lift maintenance and others. Fire safety and security systems collectively captured the remaining revenue share in Chile in the year 2018.
Type of Services (Single Services, Bundled Services & Integrated Services): Integrated facility services contributed a major share in terms of generating revenue for the industry in the year 2018 and are largely demanded by retail and commercial private sectors. This was followed by single and bundled facility management services in 2018.
End Users (Industrial and Public Infrastructure, Retail and Commercial, Hospitality and Residential): Commercial sector contributed highest revenue share in the overall facility management industry in Chile in the year 2018. This was followed by the residential sector and industrial sector. Infrastructure sector was largely driven by government expenditure on maintaining and developing roadways, rails and airports.
By Personnel Type (Out-Sourced Personnel & In-House Personnel): Facility management market in Chile in the year 2018 was dominated by services which required in-house staff for the companies in the market. It accounted for more than half of the total revenue share in the facility management market of Chile while, the remaining share was accounted by the outsourced personnel segment during the year 2018.
Chilean facility management services market was observed to be moderately fragmented along with the presence of multiple facility service providers in the market. ISS and Sodexo have been majorly dominating the market, being on the international side. This was followed by JLL, CBRE, Colliers, Aramark, Grupo Eulen and others. These market players compete on the basis of price of services, quality and knowledge of services, track record, industry experience, sectors serviced, skilled workforce and established client relationships.
In future, it is anticipated that Chile facility management market in terms of revenue will increase at a positive CAGR during the forecast period 2019–2023 owing to increase in the demand for both soft and hard services that will be further augmented largely due to enormous growth in construction, tourism and healthcare industries in the country. More IT-based facility management companies are expected to grow in future and the focus on green building initiative will further increase the scope for the industry. The entire portfolio of projects works will offer numerous significant opportunities for international investors, consisting of various government initiatives, public-private partnerships (PPP) and longer-term concession projects. Moreover, the increasing demand from multinational clients is likely to drive future demand for integrated facility management (IFM) services in Chile with commercial office buildings and infrastructure sector being the future penetration sectors for IFM services.
Soft Services and Hard Services
Soft Services
Hard Services
Type of Services
End User Sectors
Personnel Type
2.1. Market Definitions
2.2. Abbreviations
2.3. Market Size and Modeling
Research Methodology
Variables (Dependent and Independent)
Multi Factor Based Sensitivity Model
Limitations
Final Conclusion
6. Chile Facility Management Market Segmentation, 2017-2018
6.1.1. Soft Services (Housekeeping, Landscape Access, Security and Others), 2018
6.1.2.Hard Services (HVAC, Electro-mechanical Services, Operational and Maintenance and Fire
Safety and Security System), 2018
6.2. Single Services, Bundled Services and Integrated Services, 2018
6.3. Personnel Type (Outsourced Personnel and In-House Personnel), 2017-2018
6.4. End User Sectors (Industrial and Public Infrastructure, Retail and Commercial,
Hospitality, Residential and Others), 2018
Growth in Commercial Sector
Growth in Hotel, Restaurants and Institutional (HRI) Industry
Rising Competition
Sustainability
Computer Aided Facility Management
Technological advances
Controlling Costs of Various Processes Involved in Facility Management Process
Coordinating Different Skill set of Teams Associated with the Chile Facility Management Process
Handling Failures in the Facility Management Processes
Maintaining Aging Equipment and Facilities in Chile
Managing time in the FM Process
Choosing the Right Vendors for the Facility
Fragmented Market in Chile
11.1. Competition Scenario (Competition Stage, Major Facility Services Providers and Competing
Parameters)
11.2. Market Share (including Strengths and Weaknesses) of Major Facility Services Providers on
the Basis of Revenue, 2018
11.3. Company Profiles of Major Facility Service Providers (Company Overview, USP, Service
Portfolio, Business Strategies, Recent Developments, Revenue, Number of Employees, Revenue
Contribution from Soft Services, Revenue Contribution from Hard Services, Revenue Contribution
from Various Sectors, Area Managed, Number of Contracts and Others)
11.3.1. ISS, Chile
11.3.2. Jones Lang LaSalle (JLL), Chile
11.3.3. Sodexo, Chile
11.3.4. Aramark, Chile
11.3.5. Coldwell Banker Richard Ellis (CBRE), Chile
11.3.6. Colliers, Chile
11.3.7. Grupo Eulen, Chile
11.3.8. Other Facility Management Companies in Chile (Grupo Facility Chile, All Facility Chile,
Linkes Facility Chile, Mancorp Chile and Cushman and Wakefield Chile)
12.1. Revenue, 2019-2023
12.2. Segments, 2023
12.2.1. Soft and Hard Facility Management Services, 2023
12.2.1.1. Soft Services (Housekeeping, Landscape Access, Security and Others), 2023
12.2.1.2. Hard Services (HVAC, Electro-mechanical Services, Operational and Maintenance and
Fire Safety and Security System), 2023
12.2.2. Single Services, Bundled Services and Integrated Services, 2023
12.2.3. End User Sectors (Industrial and Public Infrastructure, Retail and Commercial,
Hospitality, Residential and Others), 2023
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