Hardware Support Services Market Global Report 2017
Region:Global
Product Code:TBRC2021
June 2017
250
About the Report
Hardware support services may be either be a reactive support, preventive-based support, or proactive support. Hardware support services are predominantly sold as maintenance contracts, which extend up to one to three year duration. The contracts generally cover hardware replacement, hardware repair, or even mere technical assistance via phone, email, or video.
The Americas was the largest region in the hardware support services market in 2016, accounting for around 35% market share. This was mainly due to high demand for facilities management services from manufacturing and service companies in the US. Europe was the second largest region accounting foraround 31% market share. Asia was the third largest region accounting for around 27% market share.
Software Products Integration-Software products integration has been increasing rapidly over the last five years. Many businesses are looking for software applications integration with existing business systems. Therefore, companies are offering system integration solutions that integrate diverse software and hardware systems.
Scope of the Report
Products
Companies
Table of Contents
1. Hardware Support Services Market Characteristics;
2. Hardware Support Services Market Size and Growth;
2.1. Historic Market Growth; 2.1.1. Drivers of the Market; 2.1.1.1. Emerging Markets Growth; 2.1.1.2. High Investments in IT market; 2.1.1.3. Technology Development; 2.1.1.4. High Valuations on Technology Companies; 2.1.2. Restraints on the Market; 2.1.2.1. Trade Barriers and Localised Regulation; 2.1.2.2. Reduction in Free Trade; 2.2. Forecast Market Growth; 2.2.1. Drivers of the Market; 2.2.1.1. Economic Growth; 2.2.1.2. End-Use Insights; 2.2.1.3. Smart Cities; 2.2.1.4. Increase In Outsourcing; 2.2.2. Restraints on the Market; 2.2.2.1. Cloud Computing; 2.2.2.2. Reduction in Free Trade;
3. Hardware Support Services Market Trends And Strategies;
3.1. Software Products Integration; 3.2. Cloud Data Recovery; 3.3. Software Installations Automation; 3.4. Single to Multiple Services Shift;
4. PESTLE Analysis;
4.1. Political; 4.2. Economic; 4.3. Social; 4.4. Technological; 4.5. Legal; 4.6. Environmental;
5. Hardware Support Services Market Customer Information;
6. Hardware Support Services Market Segmentation;
6.1. Global Hardware Support Services Market, 2016, By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; 6.2. Global Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 6.3. Global Hardware Support Services Market Compared With Similar Markets, 2016; 6.4. Global Hardware Support Services Market Compared With Similar Markets, 2012-2020, Historic and Forecast; 6.5. Hardware Support Services Market Compared With Similar Markets, 2016, By Region; 6.6. Hardware Support Services Market Compared With Similar Markets, 2016, By Country; 6.7. Computers & Peripherals Support Services; 6.7.1. Market Characteristics; 6.7.2. Market Trends And Strategies; 6.8. Storage & Servers; 6.8.1. Market Characteristics; 6.8.2. Market Trends And Strategies; 6.9. Networking; 6.9.1. Market Characteristics; 6.9.2. Market Trends And Strategies;
7. Hardware Support Services Market Regional And Country Analysis;
7.1. Global Hardware Support Services Market, 2016, By Region; 7.2. Global Hardware Support Services Market, 2012-2020, Historic and Forecast, By Region; 7.3. Hardware Support Services Market, 2016, By Country; 7.4. Hardware Support Services Market, 2012-2020, Historic and Forecast, By Country;
8. Hardware Support Services Market Comparison With Industry Metrics;
8.1. Total Enterprises, By Country, 2016, Millions; 8.2. Average Spending On Hardware Support Services Market By Total Enterprises, By Country, 2016, USD ($); 8.3. Global Internet Penetration, 2016, By Country; 8.4. Global Hardware Support Services Market Revenue Versus Internet Penetration, 2016, By Country;
9. Global Hardware Support Services Market Comparison with Macro Economic Factors;
9.1. Hardware Support Services Market Size, Percentage Of GDP, Global; 9.2. Per Capita Average Hardware Support Services Expenditure, Global; 9.3. Hardware Support Services Market Size, Percentage Of GDP, By Country; 9.4. Per Capita Average Hardware Support Services Expenditure, By Country;
10. Asia-Pacific Hardware Support Services Market;
10.1.1. Asia-Pacific Hardware Support Services Market Overview; 10.1.2. Asia-Pacific Hardware Support Services Historic Market, 2012-2016; 10.1.3. Asia-Pacific Hardware Support Services Forecast Market, 2016-2020; 10.1.4. Asia-Pacific Hardware Support Services Market, 2016, By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 10.1.5. Asia-Pacific Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment;
11. Asia-Pacific Hardware Support Services Market: Country Analysis;
11.1.China Hardware Support Services Market; 11.1.1. China Hardware Support Services Market Overview; 11.1.2. China Hardware Support Services Historic Market, 2012-2016; 11.1.3. China Hardware Support Services Forecast Market, 2016-2020; 11.1.4. China Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 11.1.5. China Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 11.1.6. China Hardware Support Services Market, Percentage Of GDP, 2012-2020; 11.1.7. China Per Capita Average Hardware Support Services Expenditure, 2012-2020; 11.1.8. China Hardware Support Services Market Comparison With Industry Metrics; 11.1.8.1. China Internet Penetration, 2012-2020; 11.1.8.2. China Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020; 11.2.India Hardware Support Services Market; 11.2.1. India Hardware Support Services Market Overview; 11.2.2. India Hardware Support Services Historic Market, 2012-2016; 11.2.3. India Hardware Support Services Forecast Market, 2016-2020; 11.2.4. India Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 11.2.5. India Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 11.2.6. India Hardware Support Services Market, Percentage Of GDP, 2012-2020; 11.2.7. India Per Capita Average Hardware Support Services Expenditure, 2012-2020; 11.2.8. India Hardware Support Services Market Comparison With Industry Metrics; 11.2.8.1. India Internet Penetration, 2012-2020; 11.2.8.2. India Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020; 11.3.Japan Hardware Support Services Market; 11.3.1. Japan Hardware Support Services Market Overview; 11.3.2. Japan Hardware Support Services Historic Market, 2012-2016; 11.3.3. Japan Hardware Support Services Forecast Market, 2016-2020; 11.3.4. Japan Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 11.3.5. Japan Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 11.3.6. Japan Hardware Support Services Market, Percentage Of GDP, 2012-2020; 11.3.7. Japan Per Capita Average Hardware Support Services Expenditure, 2012-2020; 11.3.8. Japan Hardware Support Services Market Comparison With Industry Metrics; 11.3.8.1. Japan Internet Penetration, 2012-2020; 11.3.8.2. Japan Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020; 11.4.Australia Hardware Support Services Market; 11.4.1. Australia Hardware Support Services Historic Market, 2012-2016; 11.4.2. Australia Hardware Support Services Forecast Market, 2016-2020; 11.4.3. Australia Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 11.4.4. Australia Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 11.4.5. Australia Hardware Support Services Market, Percentage Of GDP, 2012-2020; 11.4.6. Australia Per Capita Average Hardware Support Services Expenditure, 2012-2020; 11.4.7. Australia Hardware Support Services Market Comparison With Industry Metrics; 11.4.7.1. Australia Internet Penetration, 2012-2020; 11.4.7.2. Australia Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020;
12. Western Europe Hardware Support Services Market;
12.1.1. Western Europe Hardware Support Services Market Overview; 12.1.2. Western Europe Hardware Support Services Historic Market, 2012-2016; 12.1.3. Western Europe Hardware Support Services Forecast Market, 2016-2020; 12.1.4. Western Europe Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 12.1.5. Western Europe Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 12.2.Western Europe Hardware Support Services Market: Country Analysis; 12.3.UK Hardware Support Services Market; 12.3.1. UK Hardware Support Services Market Overview; 12.3.2. UK Hardware Support Services Historic Market, 2012-2016; 12.3.3. UK Hardware Support Services Forecast Market, 2016-2020; 12.3.4. UK Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 12.3.5. UK Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 12.3.6. UK Hardware Support Services Market, Percentage Of GDP, 2012-2020; 12.3.7. UK Per Capita Average Hardware Support Services Expenditure, 2012-2020; 12.3.8. UK Hardware Support Services Market Comparison With Industry Metrics; 12.3.8.1. UK Internet Penetration, 2012-2020; 12.3.8.2. UK Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020; 12.4.Germany Hardware Support Services Market; 12.4.1. Germany Hardware Support Services Market Overview; 12.4.2. Germany Hardware Support Services Historic Market, 2012-2016; 12.4.3. Germany Hardware Support Services Forecast Market, 2016-2020; 12.4.4. Germany Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 12.4.5. Germany Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 12.4.6. Germany Hardware Support Services Market, Percentage Of GDP, 2012-2020; 12.4.7. Germany Per Capita Average Hardware Support Services Expenditure, 2012-2020; 12.4.8. Germany Hardware Support Services Market Comparison With Industry Metrics; 12.4.8. Germany Hardware Support Services Market Comparison With Industry Metrics; 12.4.8.1. Germany Internet Penetration, 2012-2020; 12.4.8.2. Germany Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020; 12.5.France Hardware Support Services Market; 12.5.1. France Hardware Support Services Market Overview; 12.5.2. France Hardware Support Services Historic Market, 2012-2016; 12.5.3. France Hardware Support Services Forecast Market, 2016-2020; 12.5.4. France Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 12.5.5. France Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 12.5.6. France Hardware Support Services Market, Percentage Of GDP, 2012-2020; 12.5.7. France Per Capita Average Hardware Support Services Expenditure, 2012-2020; 12.5.8. France Hardware Support Services Market Comparison With Industry Metrics; 12.5.8.1. France Internet Penetration, 2012-2020; 12.5.8.2. France Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020; 12.6.Italy Hardware Support Services Market; 12.6.1. Italy Hardware Support Services Market Overview; 12.6.2. Italy Hardware Support Services Historic Market, 2012-2016; 12.6.3. Italy Hardware Support Services Forecast Market, 2016-2020; 12.6.4. Italy Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 12.6.5. Italy Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 12.6.6. Italy Hardware Support Services Market, Percentage Of GDP, 2012-2020; 12.6.7. Italy Per Capita Average Hardware Support Services Expenditure, 2012-2020; 12.6.8. Italy Hardware Support Services Market Comparison With Industry Metrics; 12.6.8.1. Italy Internet Penetration, 2012-2020; 12.6.8.2. Italy Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020; 12.7.Spain Hardware Support Services Market; 12.7.1. Spain Hardware Support Services Historic Market, 2012-2016; 12.7.2. Spain Hardware Support Services Forecast Market, 2016-2020; 12.7.3. Spain Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 12.7.4. Spain Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 12.7.5. Spain Hardware Support Services Market, Percentage Of GDP, 2012-2020; 12.7.6. Spain Per Capita Average Hardware Support Services Expenditure, 2012-2020; 12.7.7. Spain Hardware Support Services Market Comparison With Industry Metrics; 12.7.7.1. Spain Internet Penetration, 2012-2020; 12.7.7.2. Spain Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020;
13. Eastern Europe Hardware Support Services Market;
13.1.1. Eastern Europe Hardware Support Services Market Overview; 13.1.2. Eastern Europe Hardware Support Services Historic Market, 2012-2016; 13.1.3. Eastern Europe Hardware Support Services Forecast Market, 2016-2020; 13.1.4. Eastern Europe Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 13.1.5. Eastern Europe Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 13.2.Eastern Europe Hardware Support Services Market: Country Analysis; 13.3.Russia Hardware Support Services Market; 13.3.1. Russia Hardware Support Services Historic Market, 2012-2016; 13.3.2. Russia Hardware Support Services Forecast Market, 2016-2020; 13.3.3. Russia Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 13.3.4. Russia Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 13.3.5. Russia Hardware Support Services Market, Percentage Of GDP, 2012-2020; 13.3.6. Russia Per Capita Average Hardware Support Services Expenditure, 2012-2020; 13.3.7. Russia Hardware Support Services Market Comparison With Industry Metrics; 13.3.7.1. Russia Internet Penetration, 2012-2020; 13.3.7.2. Russia Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020;
14. North America Hardware Support Services Market;
14.1.1. North America Hardware Support Services Market Overview; 14.1.2. North America Hardware Support Services Historic Market, 2012-2016; 14.1.3. North America Hardware Support Services Forecast Market, 2016-2020; 14.1.4. North America Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 14.1.5. North America Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 14.2.North America Hardware Support Services Market: Country Analysis; 14.3.USA Hardware Support Services Market; 14.3.1. USA Hardware Support Services Market Overview; 14.3.3. USA Hardware Support Services Forecast Market, 2016-2020; 14.3.4. USA Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 14.3.5. USA Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 14.3.6. USA Hardware Support Services Market, Percentage Of GDP, 2012-2020; 14.3.7. USA Per Capita Average Hardware Support Services Expenditure, 2012-2020; 14.3.8. USA Hardware Support Services Market Comparison With Industry Metrics; 14.3.8.1. USA Internet Penetration, 2012-2020; 14.3.8.2. USA Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020;
15. South America Hardware Support Services Market;
15.1.1. South America Hardware Support Services Market Overview; 15.1.2. South America Hardware Support Services Historic Market, 2012-2016; 15.1.3. South America Hardware Support Services Forecast Market, 2016-2020; 15.1.4. South America Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 15.1.5. South America Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 15.2.South America Hardware Support Services Market: Country Analysis; 15.3.Brazil Hardware Support Services Market; 15.3.1. Brazil Hardware Support Services Historic Market, 2012-2016; 15.3.2. Brazil Hardware Support Services Forecast Market, 2016-2020; 15.3.3. Brazil Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 15.3.4. Brazil Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment; 15.3.5. Brazil Hardware Support Services Market compared with Other Professional Services Markets,2016; 15.3.6. Brazil Hardware Support Services Market compared with Other Professional Services Markets,2012-2020, Historic and Forecast; 15.3.7. Brazil Hardware Support Services Market, Percentage Of GDP, 2012-2020; 15.3.8. Brazil Per Capita Average Hardware Support Services Expenditure, 2012-2020; 15.3.9. Brazil Hardware Support Services Market Comparison With Industry Metrics; 15.3.9.1. Brazil Internet Penetration, 2012-2020; 15.3.9.2. Brazil Hardware Support Services Market Revenue Versus Internet Penetration, 2012-2020;
16. Middle East Hardware Support Services Market;
16.1.1. Middle East Hardware Support Services Market Overview; 16.1.2. Middle East Hardware Support Services Historic Market, 2012-2016; 16.1.3. Middle East Hardware Support Services Forecast Market, 2016-2020; 16.1.4. Middle East Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 16.1.5. Middle East Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment;
17. Africa Hardware Support Services Market;
17.1.1. Africa Hardware Support Services Market Overview; 17.1.2. Africa Hardware Support Services Historic Market, 2012-2016; 17.1.3. Africa Hardware Support Services Forecast Market, 2016-2020; 17.1.4. Africa Market Size By Segment; Computers & Peripherals Support Services; Storage & Servers; Networking; Other Hardware Support Services; 17.1.5. Africa Hardware Support Services Market, 2012-2020, Historic and Forecast, By Segment;
18. Hardware Support Services Market Competitive Landscape;
18.1.Company Profiles; 18.2.IBM; 18.2.1. Overview; 18.2.2. Products And Services; 18.2.3. Strategy; 18.2.4. Financial Performance; 18.3. HP; 18.3.1. Overview; 18.3.2. Products And Services; 18.3.3. Strategy; 18.3.4. Financial Performance; 18.4.CSC; 18.4.1. Overview; 18.4.2. Products And Services; 18.4.3. Strategy; 18.4.4. Financial Performance; 18.5.Accenture; 18.5.1. Overview; 18.5.2. Products And Services; 18.5.3. Strategy; 18.5.4. Financial Performance; 18.6.Tata Consultancy Services; 18.6.1. Overview; 18.6.2. Products And Services; 18.6.3. Strategy; 18.6.4. Financial Performance;
19. Key Mergers And Acquisitions In The Hardware Support Services Market;
20. Market Background: Information Technology Services Market;
20.1.1. Information Technology Services Market Characteristics; 20.1.2. Information Technology Services Market Historic Growth; 20.1.3. Drivers Of The Market; 20.1.4. Restraints Of The Market; 20.1.5. Information Technology Services Market Forecast Growth; 20.1.6. Drivers Of The Market; 20.1.7. Restraints Of The Market; 20.1.8. Information Technology Services Trends And Strategies; 20.2.Information Technology Services Market Regional And Country Analysis; 20.2.1. Global Information Technology Services Market, 2016, By Region; 20.2.2. Global Information Technology Services Market, 2012-2020, Historic And Forecast, By Region; 20.2.3. Information Technology Services Market, 2016, By Country; 20.2.4. Information Technology Services Market, 2012-2020, Historic And Forecast, By Country; 20.2.5. Global Information Technology Services Market Comparison With Macro Economic Factors; 20.2.6. Information Technology Services Market Size, Percentage Of GDP, Global; 20.2.7. Per Capita Average Information Technology Services Expenditure, Global; 20.3.Information Technology Services Market Comparison With Macro Economic Factors Across Countries; 20.3.1. Information Technology Services Market Size, Percentage Of GDP, By Country; 20.3.2. Per Capita Average Information Technology Services Expenditure, By Country; 20.4.Key Mergers And Acquisitions In The Information Technology Services Market; 20.5.Information Technology Industry Financial Margins;
21. Appendix;
21.1.NAICS Definitions Of Industry Covered In This Report; 21.2.Abbreviations; 21.3.Currencies; 21.4.Research Inquiries; 21.5.The Business Research Company; 21.6.Copyright And Disclaimer;
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