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UK Online Retail Market Outlook to 2025

By Product Categories (Apparel and Footwear, Food and Drink, Media Products, Consumer Electronics and Others), By Desktop and Mobile Mode, By Gender (Male and Female) and By Mode of Payment (Debit+Credit Card, Net Banking and Cash on Delivery)

Region:Europe

Author(s):Priya Goel

Product Code:KR965

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Published On

March 2020

Total pages

102

About the Report

Report publication titled “UK Online Retail Market Outlook to 2025 - By Product Categories (Apparel and Footwear, Food and Drink, Media Products, Consumer Electronics and Others), By Desktop and Mobile Mode, By Gender (Male and Female) and By Mode of Payment (Debit+Credit Card, Net Banking and Cash on Delivery)” provides a comprehensive analysis of the online retail market in UK. The report also covers the overview and genesis of the markets, overall market size, segmentation, trends, developments, issues and challenges, regulatory framework, value chain analysis, competitive scenario including competition stage, competition parameters, market share, brand share and company profiles of major players operating in market. Lastly, the report concludes with the future market projections and analyst recommendations highlighting the major opportunities and cautions for new as well as existing players in the market.

UK Online Retail Market

UK Online Retail Market Overview and Size

UK online retail market grew at double digit growth rate in terms of GMV over the review period 2013-2018. The market growth was supported by the increase in total smartphone penetration, growth in online shoppers and rise in youth population. The availability of better deals and offers along with change in consumer behaviour towards in-store has significantly affected the growth in the market and has changed the digital landscape in the industry. The market is currently placed in the growth stage owing to the increasing penetration of online retail sales during 2019. As more retailers turn online for their shopping, more and more shops are leaving the high street (i.e. offline stores in UK). On the other hand, online retail players have become highly competitive on the basis of personalized experience and social engagement.

UK Online Retail Market Segmentation

By Major Product Categories (Apparel and Footwear, Beauty and Personal Care, Consumer Appliances and Others): Apparel and Footwear dominated the online retail market as they have highest demand among both male and female population while traditional toys and games are the lowest owing to the declining interest of kids towards traditional games.

By Device (Desktop and Mobile): More than half of the people in UK visit the E-commerce site via mobile for the purpose of searching about the product whereas, the lesser proportion of audience actually buy the product via mobile. UK people generally prefer to go for a desktop and tablet to make the purchase of the product. This is due to the large display screen available on laptop as compared to mobile, which facilitates a better image and view of the product.

By Gender (Male and Female): The male segment within European countries is equally active in terms of online shopping compared to female segment. Though, both male and female have different product categories to spend being an E-shopper, males generally prefer to spend more on electronics whereas, the female segment are the major consumer of apparels and footwear.

By Mode of Payment (Debit+Credit Card, Net Banking and M-Wallets and Cash on Delivery): With increasing digitalization coupled with smartphone penetration in the country, UK consumers were observed to prefer making online payments via debit as well as credit cards and net banking. As a result, cash on delivery option saw a rapid decline during 2019.

Competitive Landscape in UK Online Retail Market

Competition has increased over the years leading to the increasing number of online retail websites in UK. Major companies include Amazon.com Inc, eBay.Inc, Tesco Plc, J Sainsbury Plc and several others which are competiting by providing all device optimization, better deals, hyper personalization through personal engagement and convinent, secure and fast payment modes. Amazon Inc is the dominating player in online retailing with huge product range, great customer trust and support. The giant has multiple subsidiaries worldwide. They primarily sell all their products online and generate no cost in maintaining physical outlets.

UK Online Retail Market Future Outlook and Projections

Online retail market in UK is expected to witness a single digit growth rate in the forecast period 2018-2025F. The impact of brexit will slow the growth rate owing to unexpected alteration in the regulations and currency fluctuations leading to the decline in the cross border transactions in the future. However, growth is supported by increasing omni channels, demand for hyper-personalization and increasing mobile retailing within the UK. Other demand drivers include growing social media users, shift towards mobile commerce and technological innovation.

Key Topics Covered in the Report

  • Market Overview and Genesis
  • Business Models in UK Online Retail Market
  • U.K. Online Retail Market Size, 2013-2018
  • UK Online Retail Market Segmentation, 2013-2018
  • Government Regulations in the U.K. Online Retail Market
  • Growth Drivers of U.K. Online Retail Market
  • Trends and Developments in U.K. Online Retail Market
  • Issues and Challenges in UK Online Retail Market
  • Competitive Landscape in U.K. Online Retail Market
  • Company Profiles of Major NBO Companies (Amazon.com Inc, EBay Inc, Tesco plc, J. Sainsbury Plc and John Lewis Partnership plc) Operating in UK Online Retail Market
  • U.K. Online Retail Market Future Outlook and Projections, 2018-2025F
  • Failure Case Study
  • Impact of Brexit on Online Retailers in UK
  • Analyst Recommendations

Products

Key Target Audience

  • Online Retail Companies
  • Third Party Websites of Online Retail

Time Period Captured in the Report: 

  • Historical Period: 2013-2018
  • Forecast Period: 2018-2025F

Companies

Key Segments Covered

By Product Category Type

  • Apparel and Footwear,
  • Beauty and Personal Care,
  • Consumer Appliance,
  • Consumer Electronics,
  • Consumer Health,
  • Food and Drink,
  • Home Care,
  • Home Improvement & Gardening,
  • Homewares/Home Furnishings,
  • Media Products,
  • Personal Accessories and Eyewear,
  • Pet Care,
  • Traditional Toys and Games,
  • Video Games Hardware and Other Internet Retailing)
  • By Type of Device (Mobile and Desktop)
  • By Gender (Female and Male)
  • By Mode of Payment (Cash on Delivery, Debit + Credit Card and Net Banking and M-Wallets)

Companies Covered:

  • Amazon.com Inc
  • eBay Inc
  • Tesco Plc
  • J Sainsbury Plc
  • John Lewis Partnership Plc

Table of Contents

1.  Executive Summary

2.  Research Methodology

2.1. Market Definitions

2.2. Abbreviations

2.3. Market Sizing and Modeling

Consolidated Research Approach

Market Sizing Approach

Sample Size Inclusion Table

Variables (Dependent & Independent)

Multi Factor Based Sensitivity Model

Regression Matrix

Limitations

Final Conclusion

3. E-Commerce Industry Overview (Including Cross Comparison of Top Five E-Commerce Countries - 

USA, China, UK, Japan and Germany on the Basis of Internet Penetration, Social Media Penetration, Smart Phone Penetration, Total Population, Daily Time Spent on Internet, Urbanization, GDP Per Capita and Popular E-Commerce Categories, 2019

4. Retail Industry Overview (Including UK Retail Statistics and Facts such as - Total Value of 

UK Retail Sales, People Employed in UK Retail Sector, Proportion of Consumer Spending that goes through Retail, Proportion of Retail Sales Made Online, Growth in UK Retail Sales, Total Number of VAT Registered Retailers, Total Number of Retail Outlets, Amount Retail Generates of Total GDP (GVA), Average Annual Growth of Online Retail Sales and Online Sales have Risen Three Fold in the Last 10 Years)

5. Online Retail Market

5.1. Market Overview and Genesis (Including Market Stage, Changing Consumer Trends, Growth 
Drivers, Industry Lifecycle and Timeline of Major Players)

5.2. Business Models (Including Flowchart, Work Flow, Definition, Margins, Pros and Cons and Classification)

Online Marketplace Model

Inventory Led Model

Omni Channel Model

6.  Market Size, 2013-2018

6.1.1.   By Gross Merchandise Value, 2013-2018

(Deal and No Deal Scenario)

7.  Market Segmentation, 2013-2018

7.1. By Major Product Category (Apparel & Footwear, Beauty & Personal Care, Consumer Appliances and Others), 2013-2018

Cross Comparison of Major Product Categories (Apparel & Footwear, Beauty & Personal Care, Consumer Electronics, Consumer Health, Food & Drink, Home Care and Traditional Toys & Games) Including Target Audience and Major Companies

7.2. By Device (Desktop and Mobile), 2018

Cross Comparison of Online Shopping Websites (amazon.co.uk, ebay.co.uk, gumtree.com and others) including Mobile Visits and Desktop Visits in Percentage (%), 2018

7.3. By Gender (Male and Female), 2018

7.4. By Mode of Payment (Cash on Delivery, Debit and Credit Cards and Net Banking and M Wallets), 2018

Cross Comparison by Mode of Payment (Debit+Credit Card and Net Banking +M-Wallets) Including Total Number of Card Holders, Number of Transactions, Types of Product and Penetration Rate (%) in UK

8.  Regulatory Framework

8.1. Acts Governing E-Commerce Industry in UK

8.2. Import Requirements and Documentation

8.3. Custom Clearance Requirements

8.4. Policies Related to FDI in U.K.

9. Growth Drivers

High Mobile & Smartphone Penetration

Growing Social Media Users

High Speed & Low Broad band Prices

High Proportion of Youth In Total Population

10. Trends and Developments and Issues and Challenges

Blending of Online and Physical Model

Demand for Hyper-Personalization

Popularity for Progressive Web Apps

Focus on User Generated Content

Introduction of Voice and Visual Search

Threat of Cyber Attacks in UK

Issues with Cross Border Transactions

Low Spending On Fashion

11. Competitive Landscape (Competition Scenario, Market Share / Brand Share on the Basis of GMV and Company Profiles of Major Players)

11.1. Competition Scenario (Including Competition Stage and Competition Para-meters)

11.2. Market Share of Major NBO Companies (Amazon.com Inc, EBay Inc, Tesco Plc, J. Sainsbury Plc And John Lewis Partnership Plc) on the Basis of GMV, 2018

Strengths and Weaknesses of Major NBO Companies(Amazon.com Inc, EBay Inc, Tesco Plc, J. Sainsbury Plc And John Lewis Partnership Plc)

11.3. Brand Share of Major GBN Brands (Amazon, Tesco, Argos, John Lewis, Next Directory and Others) on the Basis of GMV, 2018

11.4.Company Profiles of Major NBO Companies (Including Website Statistics, Future Strategies, Business Portfolio, Headquarter, Business Strategies, Number & Location of Warehouses, Number of Sellers and Employee Base, 2018 and Logistics Operations)

11.4.1. Amazon.Com Inc

11.4.2. E-Bay Inc.

11.4.3. Tesco Plc.

11.4.4. J Sainsbury Plc

11.4.5. John Lewis Partnership Plc

11.4.6. Shop Direct Group Ltd

12.  Future Outlook and Projections, 2018-2025F

12.1. By Gross Merchandise Value, 2018-2025F

12.2. By Major Product Category (Apparel and Footwear, Beauty & Personal Care, Consumer Appliances and Others), 2019-2025F

12.3. By Device (Desktop and Mobile), 2018-2025F

12.4. By Mode of Payment (Cash on Delivery, Debit and Credit Cards and Net Banking and M Wallets), 2018-2025F

13. Failure Case Study

13.1. Tesco in USA (Including How the Company Did Started, Operations, Entry in US, What Went Wrong with Company, What Steps Were Undertaken to Improve Upon It and Conclusion)

14. Impact of Brexit on Online Retailers in UK (Including Difficult to Access Skilled Personnel, Review Supply Chains, Price Disparity and Increasing Tariff)

15.  Analyst Recommendations

Suggestion 1: Focusing on Omni Channel Business Model

Suggestion 2: Investment in Technology

Suggestion 3: Check on Cyber Crimes in Retail Segment

Suggestion 4: Preparation for Brexit

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